Privacy Policy

• About the Policy:

  When you register as a member of the Website, we may collect certain Personal Information (as defined below) about you and your use of the Website. You consent to the collection, use, and disclosure of such Personal Information in accordance with this policy. Therefore, we request you read this policy carefully before using this Website.
  
  Please note that we respect and value your privacy and will make every effort to protect the information you provide. We undertake all reasonable efforts to keep the information provided to us as confidential.
  
  This Policy describes statement of our practices and policies in relation to the information or data you share with us.
  You understand that your Personal Information will be collected when you register for the Website or service. If at any time you wish to delete your data, you can write to us: at support@cognavi.com. We will complete the required work within 5 business days, but we may retain the information for internal use if required by law.
  
  Your privacy is important to us, and in this regard, wherever applicable, we will follow all the procedures and requirements as prescribed under the applicable laws including the Information Technology Act, 2000, and the rules and regulations made thereunder.

• Collection Of Information and its Use:

  For the purposes of this policy, information that indicates or relates to you, either directly or indirectly, have been referred to as Personal Information.
  
  While using and accessing the Website you may provide us with Personal Information or we may collect your Personal Information that we may use as follows:
  • Registration information: this may include your first and last name, address, email address, telephone number, the organization you represent, and a description of your business.
  • Your usage behaviour on the Website.
  • Details of the computer or computer network you use to access this Website and all activities performed while using this Website.
  The main reason we collect your Personal Information is to encourage and facilitate your use of the various activities and services offered by this Website. We select and monitor your interests, provide you with a legitimate Website, inform you about updates and innovations/features, and other relevant features available on the Website, and to improve your relationship with us and prevent fraud and abuse.
  
  By agreeing to the terms of this policy, you understand, acknowledge, and agree that we collect and process your Personal Information for legitimate purposes related to our business operations or operation of the Website. You also understand, acknowledge, and agree that in order for us to provide various services, you may be required to provide Personal Information.
  
  Please note that providing Personal Information is at the user's discretion.
  
  We undertake to use and process your Information with integrity, accountability, fairness and transparency. We also undertake to use our best efforts to protect your Personal Information from unlawful processing. We will not sell, trade or rent your Personal Information directly to third parties unless you give us your permission in writing or electronically.
  
  You may have noticed that we use reasonable security measures to protect your credentials.

• Information Sharing and Disclosure:

  We are the recipient of all Personal Information and will use reasonable care to keep your Personal Information as confidential.
  
  We only disclose your Personal Information for legitimate business purposes, i.e., to provide you the Website and the services/information you need from the Website. In addition to this we may also disclose your information to, (1) comply with a legal or regulatory requirement; (2) administer or use the content of our Website; (3) protect our rights, the safety of products or the rights of others.
  
  We may restrict the disclosure of user information to our affiliates, business partners, agents, vendors or third parties for the services they provide which enables us to provide you the Website and the relevant information and service through the Website. We are not responsible for any illegal use or disclosure of Personal Information by any vendor or third party participating in our site.
  
  All payments for services offered on the Website must be made through a secure payment platform. Please note that the payment gateway provided for your payment requirements on the Website is operated by a third party, and we do not have control over the same. We will take all reasonable measures to protect the Website and any unauthorized use of our Website, but we will not be liable for any damages or losses that may be caused due to factors beyond our reasonable control.

• Legal Compliance:

  We comply with all applicable laws, regulations and orders and notices of relevant government agencies. We will disclose your Personal Information to the government or law enforcement agencies or private parties that we believe is appropriate or necessary to respond to and process requests, in our sole discretion to protect the public or the safety of any person, or to prevent or prevent any crime, wrongful or legal fraud. We may also provide your Personal Information to various government or regulatory authorities at their request. This Privacy Policy is part of our Terms of Use and is governed by the laws of India.

• Deletion of Your Information:

  If you wish to delete the Personal Information you have provided to us, you can write to us by e-mail at support@cognavi.com. You understand that when we are bound to retain your Personal Information under the applicable laws then the request for the deletion of your Personal Information can be denied by us.

• Email Policies:

  You can choose the type of email you want to receive from us. If at any time you decide that you no longer wish to receive communications from us, please follow the unsubscribe instructions in the communications. Please note that after receiving your request, it may take some time for your subscription to be processed.

• Security:

  We strive to ensure the security, integrity and privacy of your Personal Information and to protect your Personal Information from unauthorized disclosure, access or destruction to those required by us. However, we will not be liable for the loss, destruction or misuse of your Personal Information as a result of force majeure (as set out below) in this policy.
  
  We have implemented appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access to your Personal Information and to maintain data security. These safeguards take into account the sensitivity of the Personal Information that we collect, process, and store and the current state of technology. Technological safeguards that we implement to secure your Personal Information include firewall protection and end-to-end encryption of your Personal Information, all the server connections made through the Platform are HTTPS secured. At an organizational level, we only allow specific personnel, who are pre-authorised, to access your Personal Information only on a need-to-know basis.
  
  We follow generally accepted industry standards to protect the Personal Information you submit to us, both during transmission and once we receive it. However, no method of transmission over the Internet or via mobile device, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, but we cannot guarantee its absolute security and, thereby usage in a manner that is inconsistent with this Policy.
  
  We assume no liability or responsibility for the disclosure of your Personal Information due to errors in transmission, unauthorized third-party access, or other causes beyond our control. You play an important role in keeping your Personal Information secure. You should not share your username, password, or other security information for your account with anyone. If we receive instructions using your username and password, we will consider that you have authorized such instructions. Further, notwithstanding anything contained in this Policy or elsewhere, we shall not be held responsible for any loss, damage, or misuse of your Personal Information, if such loss, damage, or misuse is attributable to any event that is beyond our reasonable control or is directly attributable to you.
  
  A "Force Majeure Event" shall mean any event that is beyond our reasonable control and shall include, without limitation, fire, flood, explosion, acts of God, civil commotion, strikes, insurrection, war, acts of government, unexpected system failure, system hacks, cyber security incidents, data breaches, etc.

• Changes in Privacy Policy:

  We reserve the right to change this policy at any time, so please return to our Privacy Policy page for updates. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

• Links To Other Sites:

  This Website may provide third-party advertisements and links to other websites. We do not share your Personal Information with third-party websites or advertisers.
  
  Links to other websites are provided by third parties not controlled by us, affiliated with or affiliated with us unless otherwise stated on the Website. Therefore, we make no claims about the privacy or rights of third parties or the terms of use of the sites, and we do not control, guarantee or endorse the accuracy, completeness or content of the goods/articles/services found on these websites. Any information you provide to third-party sites must be governed by their privacy policies, and it is recommended that you review each site's privacy policies before using the sites.

• Cookies:

  We may also collect some non-personal information from cookies when you visit the Website. Cookies are text files placed on your computer to recognize your internet browser, store your preferences and improve your web experience.
  
  We use cookies to improve the services we offer you. Please note that some of the cookies we use are necessary for certain services to work, while others are used to collect information about Website usage to make the Website more convenient and useful.

• Children's Privacy

  Use of our Platform is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. We do not knowingly solicit or collect Personal Information from children under the age of 18 years. If you have shared any Personal Information of children under the age of 18 years, you represent that you have the authority to do so and permit us to use the information in accordance with this Policy. If we become aware that a person submitting Personal Information is under the age of 18, we will delete the account and any related information as soon as possible. If you believe we might have any information from or about a child under 18, please contact us at support@cognavi.com.

• Compliance with Data Protection Regulations

  The information we obtain from or about you may be processed and stored in India and our other various servers located across the globe, which may provide for different data protection rules than the country in which you reside. We comply with generally accepted industry standard regulations regarding the collection, use, and retention of data. Each location may provide for different data protection rules than the country in which you reside. By using the Website, you consent to the collection, transfer, use, storage and disclosure of your information as described in this Policy, including to the transfer of your information outside of your country of residence. If you have any questions relating to your Information, please write to us on support@cognavi.com.

• Contact Us

  For further questions, you may contact the appropriate data protection point of contact here or email us at support@cognavi.com.
  
  Contact Information
  Email: support@cognavi.com
  Address: Cognavi India Pvt. Ltd.
  45/1, Embassy Quest,
  Magrath Rd, Ashok Nagar
  Bengaluru, Karnataka 560025